TRUSTED APPROACH SINCE 2002 — NOW ON-DEMAND
De-escalation training for
K-12 education, healthcare,
and human services.
Practical de-escalation strategies staff can use if a situation starts to escalate — built from 23+ years of in-person work with schools and agencies across New England, now delivered on demand.
Each track is designed for the specific
challenges of its environment.
The scenarios differ, but the core framework stays consistent. Choose the track that matches your team — or license across all three.
For Education Professionals
This course teaches education professionals simple de-escalation techniques they can use to calm situations before they grow more intense or harder to manage.
WHAT THIS CAN LEAD TO:
- Shorter behavioral incidents
- Reduced need to clear classrooms
- Fewer calls for admin assistance
Human Services
For Human Services Staff
Practical de-escalation skills for staff who work with people in crisis - in shelters, group homes, day programs, and community-based services.
WHAT THIS CAN LOOK LIKE IN PRACTICE:
- More consistency across shifts
- Fewer interactions turning physical
- Calmer responses under pressure
Health Care
For Health Care Staff
For healthcare staff who may be faced with escalation from patients, families or visitors - in emergency departments, inpatient units, and outpatient settings.
WHAT TRAINING CAN HELP PRODUCE:
- Calmer interactions
- Reduction of violent incidents
- Less need for security response