Privacy Policy

Effective Date:May 18, 2026

This Privacy Policy explains how De-escalation Academy collects and uses information when you visit our website or enroll in a course.

Information We Collect

Contact form submissions: name, email, and message content.
Course enrollment: name, email, billing information, and account credentials.
Payment information: processed securely through our payment processor. We do not store credit card numbers.
Course progress: lessons completed, quiz results, and certificates earned.
Analytics and cookies: standard website analytics (such as Google Analytics) and cookies used to operate the site.

How We Use It

To deliver courses and issue certificates.
To process payments.
To respond to inquiries.
To send course-related communications.
To improve the site.

Sharing

We do not sell personal information. We share information only with service providers needed to run the site (payment processor, hosting, analytics, email delivery) or when required by law.

Your Choices

You may request access to, correction of, or deletion of your personal information. You may unsubscribe from emails at any time using the link in any message.

Security

We use reasonable safeguards to protect personal information, including SSL encryption. No method of transmission is fully secure, and we cannot guarantee absolute security.

Changes

We may update this policy from time to time. Updates will be posted on this page with a revised effective date.

Contact

For questions about this policy, please use our contact form.